Privacy Policy

Effective Date: [June 30, 2025]

OG Solar LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.ogsolar.biz, and use our services.

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1. Information We Collect

Personal Information:
We collect name, email address, phone number, and mailing address submitted voluntarily through website forms, phone calls, or other contact methods.

Usage Data:
We collect non-identifiable data such as browser type, operating system, IP address, and general site activity via cookies and analytics tools.

Call & Communication Records:
Some phone calls may be recorded for quality assurance, training, and service verification. We follow applicable federal and state call recording laws, and notify users at the beginning of any recorded conversation.

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2. How We Use Your Information

We may use your information to:

• Provide and maintain our services

• Respond to inquiries and customer support needs

• Connect homeowners with verified solar installers

• Send appointment confirmations, marketing content, and follow-ups (via email, SMS, or phone)

• Verify appointment requests or installation leads

• Improve service quality and internal training

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3. User Consent (Opt-In)

By submitting your information through our website forms or interacting with OG Solar via phone or SMS, you consent to receive communications from us, which may include email, text messages, or phone calls. You may opt out at any time by clicking “Unsubscribe” in an email or replying “STOP” to a text message.

You also consent to the possibility that phone calls may be recorded when disclosed at the beginning of the call.

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4. Sharing of Information

We do not sell your personal data. However, we may share your information under the following conditions:

• With licensed solar installation partners, for the sole purpose of facilitating pre-qualified homeowner appointments

• With service providers (e.g., CRM or email/SMS platforms) strictly to deliver communications and services you requested

• When required by law, subpoena, or government regulation

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5. Data Security

We use a combination of administrative, technical, and physical safeguards to protect your personal data. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

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6. Policy Updates

We may update this Privacy Policy at any time to reflect changes in our business practices or legal obligations. Updates will be posted on this page with a new effective date.

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7. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, please contact:

Maurice Carlton
OG Solar LLC
📧 maurice@ogsolar.biz
📞 (917) 679-7334